SINJA HAMILTON
PRIVACY POLICY
1. INFORMATION WE COLLECT
When you visit the official website or make a purchase from Sinja Hamilton, we collect certain personal information necessary to process your order. This information includes your name, billing address, shipping address, payment details, email address, and phone number.
We also collect automated data about your device and interaction with our website, including your IP address, browser type, time zone, and information about individual web pages or products that you view. This data is collected using standard web tracking technologies such as cookies, log files, and web beacons to optimise user experience and secure store operations.
2. HOW WE USE YOUR INFORMATION
Sinja Hamilton uses the personal data collected primarily to fulfil orders placed through the website. This includes processing payment information, arranging for tracked shipping logistics, and providing order confirmations, invoices, and shipping details.
Additionally, we use this information to communicate directly with you regarding updates, tracking updates, or address corrections, to screen orders for potential risk or fraud, and to provide information or marketing updates in alignment with preferences you have explicitly shared with us.
3. SHARING YOUR PERSONAL INFORMATION
We share your personal information with trusted third-party service providers who assist us in operating our business and delivering our independent craftsmanship to you. For example, we utilise standard e-commerce platforms to power our online storefront and integrated payment processors to securely handle transaction data.
We also use specialised analytics services to better understand how visitors interact with our website. Finally, we may share your personal data to comply with applicable local or international laws, respond to a lawful subpoena or search warrant, or protect our brand rights against fraudulent claims and payment disputes.
4. DATA RETENTION
When you place an order for a one-of-one garment through the official channel, we will maintain your order records and personal information for our backend business documentation unless you explicitly request us to delete this information.
Retained information is strictly kept to assist with logistics investigations, address tracking issues, or referenced in compliance with the verification parameters set forth in our Refund and Return Policy.
5. SECURITY & COOKIES
Sinja Hamilton prioritises data security. Your sensitive transaction details are encrypted during transit using standard security layers provided by our administrative host. No payment details are stored locally on our independent servers.
Cookies are utilised on this site to remember items placed in your shopping cart, ensure correct sizing selection logs, and track generalised browsing trends. You can choose to disable cookies through your individual browser settings, though doing so may alter your access to certain operational features on our site.
6. CONTACT
For more information about our privacy practices, if you have questions, or if you would like to submit a request regarding your personal data, please contact Sinja Hamilton through the official website contact channel.